Utility Office

The City of Pickens Utility Office is your one stop shop for water service, sewer and sanitation (trash pick up). You can make payments online, through bank draft or in the office. If you have a water emergency please call 864-878-6421 then select option 1. See below for information on billing, payments, forms, and water rates.

Make a payment online:

Online Payment--Pickens Utility Bill September 6, 2016--with the City's new online payment portal, you can pay your utility bill with a credit or debit card or an eCheck/ACH from your bank account. To pay online, click on the link at the beginning of this section. For first time users to the new system, you will need to create a new profile which is a simple process. After you log into your online profile, you can access your Pickens utility account(s) and make payments and view your billing and payment history. To add an account to your profile, you will need your service address (in the same exact format as printed on your utility bill) and your account number which can be found on your utility bill. Soon you will be able to sign-up for paperless billing--watch your future utility bills for instructions.

For Frequently Asked Questions regarding payments and due dates please review this brochure:

Water Services Brochure

To sign up for Water Service, please complete this form:

Water Service Application and Authorization Form

To sign up for Bank Draft, please complete this form:

Bank Draft Form

To sign up for a Water Tap, please complete this form:

Water Tap Application

For information regarding rates (commerical and residential), please see the below rate schedule from Ordinance 2016-05:

EFFECTIVE STARTING WITH JULY 2017 BILLING

Water & Sewer Base Rate & Usage Charges—3/4” Meter (Primarily Residential)

¾” Meter	Inside City	Outside City
Water Base Rate—up to 3000 Gallons	$27.50 per month	$40.00 per month
Sewer Base Rate—up to 3000 Gallons	$24.50 per month	$70.00 per month
Water & Sewer Base Rate up to 3000 Gallons	$52.00 per month	$110.00per month
Water—Additional 1000 Gallon Units	$3.50 per unit	$4.00 per unit
Sewer—Additional 1000 Gallon Units	$4.10 per unit	$10.00 per unit

EFFECTIVE STARTING WITH AUGUST 2017 BILLING

Water & Sewer Base Rate & Usage Charges—1” Meter

1” Meter	Inside City	Outside City
Water Base Rate—up to 3000 Gallons	$29.50 per month	$46.00 per month
Sewer Base Rate—up to 3000 Gallons	$29.50 per month	$70.00 per month
Water & Sewer Base Rate up to 3000 Gallons	$59.00 per month	$116.00per month
Water—Additional 1000 Gallon Units	$3.50 per unit	$4.00 per unit
Sewer—Additional 1000 Gallon Units	$4.10 per unit	$10.00 per unit

Water & Sewer Base Rate & Usage Charges—1.5” Meter

1.5” Meter	Inside City	Outside City
Water Base Rate—up to 3000 Gallons	$61.50 per month	$78.00 per month
Sewer Base Rate—up to 3000 Gallons	$61.50 per month	$120.00 per month
Water & Sewer Base Rate up to 3000 Gallons	$123.00 per month	$198.00per month
Water—Additional 1000 Gallon Units	$3.50 per unit	$4.00 per unit
Sewer—Additional 1000 Gallon Units	$4.10 per unit	$10.00 per unit

Water & Sewer Base Rate & Usage Charges—2” Meter

2” Meter	Inside City	Outside City
Water Base Rate—up to 3000 Gallons	$94.00 per month	$114.00 per month
Sewer Base Rate—up to 3000 Gallons	$94.00 per month	$175.00 per month
Water & Sewer Base Rate up to 3000 Gallons	$188.00 per month	$289.00per month
Water—Additional 1000 Gallon Units	$3.50 per unit	$4.00 per unit
Sewer—Additional 1000 Gallon Units	$4.10 per unit	$10.00 per unit

Water & Sewer Base Rate & Usage Charges—3” Meter

3” Meter	Inside City	Outside City
Water Base Rate—up to 3000 Gallons	$194.00 per month	$214.00 per month
Sewer Base Rate—up to 3000 Gallons	$194.00 per month	N/A
Water & Sewer Base Rate up to 3000 Gallons	$388.00 per month	N/A
Water—Additional 1000 Gallon Units	$3.50 per unit	$4.00 per unit
Sewer—Additional 1000 Gallon Units	$4.10 per unit	N/A

Water & Sewer Base Rate & Usage Charges—4” Meter

4” Meter	Inside City	Outside City
Water Base Rate—up to 3000 Gallons	$294.00 per month	$314.00 per month
Sewer Base Rate—up to 3000 Gallons	$294.00 per month	N/A
Water & Sewer Base Rate up to 3000 Gallons	$588.00 per month	N/A
Water—Additional 1000 Gallon Units	$3.50 per unit	$4.00 per unit
Sewer—Additional 1000 Gallon Units	$4.10 per unit	N/A

Water & Sewer Base Rate & Usage Charges—6” Meter

6” Meter	Inside City	Outside City
Water Base Rate—up to 3000 Gallons	$588.00 per month	$608.00 per month
Sewer Base Rate—up to 3000 Gallons	$588.00 per month	N/A
Water & Sewer Base Rate up to 3000 Gallons	$1,176.00 per month	N/A
Water—Additional 1000 Gallon Units	$3.50 per unit	$4.00 per unit
Sewer—Additional 1000 Gallon Units	$4.10 per unit	N/A

Water Base Rate & Usage Charges—Wholesale Meter (Reseller of City Water)

Wholesale Meter	Wholesale Customer
4” Water Base Rate--up to 50,000 Gallons	$294.00 per month
6” Water Base Rate--up to 50,000 Gallons	$588.00 per month
Water—Additional 1000 Gallon Units	$1.35 per unit

Water & Sewer Tap Fees

	Inside City	Outside City
Water Tap Fee	$800.00	$1,400.00
Sewer Tap Fee	$1,000.00	N/A

Miscellaneous Water & Sewer Fees—All Customers (Inside & Outside City)

Deposit--Property Owner	N/A
Deposit--Non Property Owner (applied/refunded when deactivated)	$100.00
Connection (establishing account)	$30.00
Transfer Service (within our service area)	$30.00
Sprinkler Fee	.10 per head
Meter Testing (refunded if meter is defective)	$50.00
Late Fee	$5.00
Penalty for Non-Payment (may waive once per calendar year with no notification system; no waivers with notification system)	$50.00
Extensions—Each customer is allowed two (2) extensions per calendar year when made prior to cutoff. (cannot be extended further than the following bills due date)	N/A
Non-Sufficient Check or Bank Draft Penalty	$30.00
Moving Meter for Customer	City’s Cost ($500 cap)